Support

Monknot Support

Need help with Monknot or want to report a problem?

When reporting an issue, please include:

Your macOS version
Your Monknot version
What you were trying to do
The steps needed to reproduce the problem
A screenshot or error message, if relevant

You can also contact us with feedback or feature requests.

Common Issues

Files or folders cannot be opened

Make sure Monknot has permission to access the selected file or folder. You can review its permissions in macOS System Settings under Privacy & Security.

PDF text cannot be searched

Text search works with PDFs that contain selectable text. Scanned PDFs may need OCR before their contents can be searched.

Terminal sessions are not working

Include the displayed error message and the command or shell being used when contacting support.